If you wish to return an item bought in-store, please follow the instructions below.
All items purchased from one of our stores on the grounds can be returned within 28-days from purchase date. Please see our terms & conditions for further information.
1. Prepare Your Return
Any items being returned that are unworn need to be in a resalable condition with all product labels still attached.
- Place the item in suitable packaging to avoid damage during transit.
- Ensure the item complies with our returns policy.
2. Include Required Information:
- Your full name.
- Your original receipt showing the transaction of the purchased item
- Your ticket or case number (if applicable).
- A contact phone number or email address.
Please note: We are unable to offer exchanges.
Return Address:
The Wimbledon Shop Returns
All England Lawn Tennis Club
Church Road
Wimbledon
London SW19 5AE
3. Processing Your Refund
Once we receive your return, we will notify you via email and advise of next steps.
If any required information is missing, we may not be able to identify your return or complete the refund.
If you have any further questions, please contact our customer service team.