Orders may be returned to sender for reasons such as incorrect or incomplete address details, multiple failed delivery attempts, unclaimed parcels, or a refused delivery.
What Happens Next?
Once your order is returned to us, we will begin the refund process as we cannot resend the item. You are welcome to place a new order whenever you're ready.
Refund Process
The refund will be processed once the returned item is received. Please note, it can take up to 15 business days for the refund to appear in your account.
How to Avoid This Issue
To avoid returns in the future, please double-check your shipping address before placing your order to ensure all details are correct.
If you have any questions about your order or refund, please contact our customer service team.