If you are missing an item from your order, please check the delivery note inside the box to confirm whether the missing item is listed.
- If the item is listed on the delivery note but missing from your order, Please use our contact form to get in touch with us letting us know which item(s) you believe are missing and we will revert within 3 business days to rectify your issue.
- If the item is not listed on the in the delivery note, your order may have been split into multiple deliveries. Please allow a few working days for the second parcel to arrive.
Occasionally, we may only fulfil part of your order due to stock shortages. When this happens, we will try to notify you via email and only take payment for the items that we've shipped. Any pending funds for items that we have not fulfilled will be returned within 15 business days.