If you are experiencing a problem at checkout to process your payment, please follow the below instructions, as it may help to resolve the issue.
1. Try a different payment method if you have one available.
2. If not, we suggest using a different browser or device, i.e., Chrome or Firefox, a laptop or computer.
3. Lastly try completing the purchase in an incognito window
This can be found following these instructions:
- Open new browser window.
- Press Ctrl + shift + N (on desktop or laptop) or go to the top right-hand side of your screen, click/select the three dots, then click/select ‘New incognito window’.
- For Apple Devices, the dots may be on the lower right-hand side of your screen.
- Head to shop.wimbledon.com and create your order again there.
If these do not work, please contact our customer service team so we can investigate further this issue.