All orders with an Indian delivery address require Know Your Customer (KYC) Documents to be presented to Customs during clearance.
Any delay in providing these documents can cause shipments to into Customs Bond until KYC Documents are provided by the consignee.
Consignees receiving shipments in India can upload the documents on the DHL website from their desktop or smart phone.
Should you have any questions regarding valid KYC Documents, please contact our Customer Support team via email on shopenquiries@aeltc.com or via our Contact Form.